Help Center

Quick answers to the questions we hear most.

Payments

How do I pay?

We accept UPI only — PhonePe, Google Pay, Paytm, BHIM or any other UPI app. On a course page, choose Pay via UPI, send the amount shown to our UPI ID (or scan the QR code), then paste the UTR / reference number from your UPI app into the form.

Where do I find the UTR number?

Open the payment in your UPI app's history. It's a 12-digit number labelled UTR, UPI Ref No., RRN or Transaction ID.

How long until my course unlocks?

We match each reference against our bank statement by hand. That usually takes a few hours during working hours. You can check the status any time on your Orders page.

My payment was rejected

The Orders page shows the reason. Most often the reference number was mistyped or the amount didn't match. Fix it and resubmit from the same order.

Learning

Do I keep access forever?

Yes. A course you buy stays in My Learning for as long as your account exists.

Is my progress saved?

Lessons you mark complete, your notes and where you left off are saved to your account and follow you across devices.

Keyboard shortcuts in the player

• N next lesson · P previous lesson
• M mark complete · T open notes
• S show or hide the lesson list · ? list shortcuts

Certificates

When you finish every lesson in a course, a certificate is issued automatically. Use Download PDF on the completion page to save it, and share the verification link — anyone can check it at /verify.

Account

Forgot your password? Use Forgot password on the login page. You can change your name, email and password from your Account page.

Still stuck?

Email support@example.com and we'll help.